Pre-arrival

• For full details and maps of how to reach us please see the directions section of our website. Alternatively, you can plan your journey by car or public transport using www.transportdirect.info. Simply enter your own postcode and ours, which is DL7 9JB, to get directions.
• The nearest railway station, which is served by Transpennine Express, Grand Central and East Coast trains, is Northallerton, which is approximately 4 miles away
• The John Smith & Sons no 153 bus service runs from Northallerton to Thirsk and return, three times a day in each direction at 2 hourly intervals. For timetable details, please see http://www.northyorkstravel.info/, or telephone John Smith & Sons on 01845 577250.
• The bus will stop, by request, on the main road, at the entrance to the caravan park, where there is a seat.
• A local company (Abbey Health, Northallerton) supplies mobility equipment for hire. See Contact Information for details.
• This Access Statement is available in larger print on request.

• The Park Reception has a solid, cement-mix approach road with car parking for new arrivals just outside the security barriers.
• The whole park is lit with a mixture of low level and high level lamp posts at night, and the entrance to reception is well lit.
• Once registered at Reception, guests can access the park via a barrier operated using an access code.
• Each touring caravan pitch, camping pod, static caravan and holiday lodge has one parking space next to it. Second vehicles must be parked in the car park which is located at the top of the caravan park. The car park surface is currently road planings.

• There is a threshold at the reception entrance with double doors which can both be opened. The doors are each 580 mm/ 22.75 ins wide, so the total width of the opening, with both doors open, is 1160 mm/ 45.5 ins.
• There is a choice of seating in the reception area, which can be used as an alternative space for check-in.
• The reception/check-in desks are low level.
• The floor covering is vinyl, with a large rubber backed doormat inside the doors.
• We can show you to your pitch/camping pod on request.

• We do not have caravan holiday homes or holiday lodges available for hire.
• If you wished to buy a new static caravan or holiday lodge, it would be possible to buy one adapted for your specific requirements, including the installation of a wheelchair ramp where necessary.
  
  

• We have three camping pods available for hire, and 65 pitches for touring caravans. Please specify, when booking, if you would like one of our few pitches near to the amenity block.
• All of our pitches are gravelled.
• Parking beside your caravan or camping pod is permitted, except in very wet weather.
• There are numerous water taps, fire points, three chemical toilet disposal points, and a refuse area with recycling bins.
• There are three washing up sinks outside the toilet block for the exclusive use of occupants of the camping pods. Each sink is 920 mm to the top with underspace.
• Pitches are allocated on booking, and staff will be happy to advise which pitches will be suitable for your requirements.

• Pod 1 (Pitch 64) has a step of 170 mm/ 6.75 ins high, 340 mm/ 13.5 ins from front to back. The second step is 130 mm/ 5.25 ins high to the decking which is 2420 mm/ 95.25 ins (7ft 11.25ins) from front to back and 2200 mm/ 86.5 ins (7ft 2.5ins) wide.
• Pod 2 (Pitch 63) has one step up of 150 mm/ 6 ins high to the decking which is 2420 mm/ 95.25 ins (7ft 11.25ins) from front to back and 2200 mm/ 86.5 ins (7ft 2.5ins) wide.
• Pod 3 (Pitch 62) has one step up of 200 mm/ 8 ins high to the decking which is 2000 mm/ 78.75 ins (6ft 6.75 ins) from front to back and 2200 mm/ 86.5 ins (7ft 2.5ins) wide.
• Each camping pod has double doors which open 740 mm/29 ins wide. The top of the doorway is 1620 mm/ 64 ins high from the decking and interior floor level. There is a 200 mm/ 8 ins high threshold to step over.

• There is one toilet block with a threshold at the door access. There are double doors, each 580 mm/ 22.75 ins wide. The total width of the opening with both doors open is 1160 mm/ 45.5 ins wide.
• There are 4 parking spaces just opposite the entrance to the toilet block.
• Directly opposite the entrance doors of the toilet block is a unisex accessible toilet/wet room with level entry, described below:
• Entrance door 900 mm/35.5 ins wide and level entry.
• Toilet height is 450 mm.
• There is a pull down support rail to the left hand side of the toilet when facing the toilet.
• Handwash basin height 750 mm
• Vertical rails in the shower area.
• The floor is tiled with non-slip tiles.
• The shower valve is 1100 mm from the floor.
• There is a plastic moulded shower chair with height adjustable legs provided.

• The Laundry Room is situated between the Reception Office and the entrance to the toilets. There are four parking spaces opposite the entrance to the toilets, ie in close proximity to the Laundry Room too.
• There is a threshold into the Laundry Room, but it does have a solid tarmac slope up to the bottom of the door.
• The door opening is 890 mm/ 35 ins wide and is easy to open.
• The floor is level inside the Laundry Room and is covered with vinyl.
• There are three front loading washing machines with two tumble driers, one stacked on top of a washing machine. The height of the front loading door on the stacked tumble drier is 1300 mm/ 51 ins from the floor. All of the other doors are 500 mm from the floor.
• The handwashing sink is 900 mm high.

• The park is large and spacious with over 20 acres of land available for the use of our customers. Most of the park is flat, apart from the sides of the Howe Beck, and part of the field away from the fishing lake.
• Most of the nature walks are wide level grass pathways which are kept mown.
• There are steep paths on the nature walk next to the Howe Beck. These paths vary from being covered with woodchip, to road planings and gravel. There are a number of steps down to the fishing lake from this pathway. However, there is also a gently sloping path over a wide bridge to the fishing lake. The ground can sometimes be soft here if there has been a lot of rain.
• There is a children's play area which is predominantly grass, but with a woodchip safety surface under the larger pieces of equipment.
• The distance from the Reception Office to the main road entrance of the caravan park is approximately 400 metres.
• There is a separate area where older children can kick a ball.

• We can offer battery charging for mobility scooters or electric wheelchairs. Please ask at Reception.
• Wi-fi Internet access is available throughout most of the park. Please buy Hotspot tickets at Reception.
• The nearest General Hospital with an A & E unit is 5 miles away (The Friarage Hospital, Northallerton, and the nearest Doctor's surgery is 4 miles away. Telephone numbers are next to the public telephone, on the wall, in the Reception Office. Alternatively, please ask for assistance.
• We can offer a list of nearby attractions and their Access Statements for information, where available.
• Clear signage is used throughout the park, using large white letters on a dark green background.

• In the next few weeks, we are hoping to install wider, automatic doors on our Reception Office and Toilet Block with level entry, or slight slopes rather than thresholds.
• We will also apply to join the National Accessible Scheme to gain a rating for those people with limited mobility and hearing and visual impairments.